Mirchi.com lists food products and hence we do not provide a return or exchange option; moreover, these products are not necessarily from big sellers or manufacturers. Our sellers take extra care to ensure that the products in your order are of the same quality mentioned in the product detail page and are shipped to you in the fastest possible way.
We do understand that, in spite of all the care and for reasons beyond anyone's control, a product may reach you in a damaged or spoiled condition. In such rare cases, you can initiate an exchange within 24 hours after receiving the product and we'll be happy to have a replacement product shipped to your address. The exchange is subject to the following guidelines:
Once we receive your request for an exchange, we will process it, following the guidelines listed above.