A: Our shipping process is designed to ensure a smooth and reliable delivery experience for your orders. Once your order is processed by our system, the seller carefully packs your products and entrusts them to our trusted delivery partner. Our delivery partners then promptly deliver your package to your specified address. If they encounter any issues reaching your address or arranging a suitable delivery time, they will contact you to resolve the matter.
Q: Do Mirchi.com sellers offer international shipping?
A: Yes, some of our sellers do offer international shipping to select countries. You can check the product details page to see if international shipping is available for a particular product.
Q: How are items packaged?
A: All products within your order are meticulously packed in sturdy cardboard boxes suitable for secure shipping. The interior of these boxes is padded to safeguard your products during transit.
Q: How can I track my order?
A: Once your order has been dispatched, you'll receive an email and SMS containing your tracking number and details of the courier company handling your order. You can conveniently track your order in the 'My Orders' section. For guest users, tracking is possible through the link sent via email or SMS. You can also sign up or log in with your email to access order tracking in the 'My Orders' section. We provide periodic SMS updates on your order status as well.
Q: My order is shown as being shipped in multiple shipments? What does this mean?
A: If your order indicates it's being shipped in multiple shipments, this simply means that different products within your order are shipping from various seller locations or in separate packages. Rest assured, all items in your order will be safely and promptly delivered to you.
Q: What is the Estimated Delivery time?
A: Orders received before noon are typically shipped on the same day, while those received after this time are shipped the following day. Once your order is shipped, express shipping usually takes 1-2 days, while standard shipping typically takes 3-4 days for delivery.